Travel Insurance Japan

Travel with confidence in Japan with coverage for medical emergencies, evacuation, and unexpected trip changes

Everything You Need for a Safe Trip to Japan

Enjoy Japan worry-free with reliable travel protection. LUMA keeps you covered so you can focus on your journey.

Medical care for unexpected illnesses and accidents

Maximum evacuation & repatriation benefits

Peace of mind if your plans unexpectedly change

Fast online purchase under 10 minutes

24/7 English-speaking assistance wherever you are

The LUMA difference for your trip to Japan

Direct access to MediPro, our in-house medical team

A team of international doctors who can guide you if you’re unsure about local treatment

Strong hospital & clinic network in Asia

We know where you’ll get the best care

Asia-focused travel insurance

Designed specifically for travelers to the region, not a one-size-fits-all product

Fast, human assistance

Real people ready to help you anytime

Brought to you by

Underwritten by

Assistance by

Designed for Every Type of Traveler in Japan

LUMA delivers trusted travel protection, designed to keep every journey worry-free and chosen by travelers worldwide.

Holiday in Japan

Cultural Explorers

Whether you’re visiting temples in Kyoto, wandering through old towns, or exploring Tokyo’s vibrant mix of tradition and innovation, LUMA covers you with evacuation and medical support—so you can focus on discovering Japan’s heritage.

Food & City Adventurers

From sushi spots to izakayas, neon-lit streets to anime cafés — Japan’s urban culture is part of the experience. LUMA protects you from unexpected medical costs or trip disruptions, so you can explore freely.

Family Travelers

Traveling to Japan with kids? LUMA’s family-friendly plans offer reliable medical coverage and assistance, giving everyone peace of mind even if plans unexpectedly change.

Explore Japan Adventures Without Worry

Discover the beauty of Japan and enjoy every moment knowing you’re protected. LUMA covers you for popular activities so you can focus on the experience, not the risks.

Cultural Sightseeing

Culinary Tour

Skiing & Snowboarding

Hiking & Trekking

Subject to the terms, conditions and limits of your policy and plan. 

Trusted by Travelers Across Japan

FAQ - Travel Insurance Japan

No, coverage must start before your trip begins. It has to be purchased before departure for full protection.

Up to 180 consecutive days per policy. For longer stays, explore our health insurance options.

For most treatments, you’ll need to pay upfront and submit your claim for reimbursement.

For larger bills over USD 1,000, we can arrange assistance and direct billing with the hospital whenever possible, subject to prior review and approval.

Yes. If your policy hasn’t started yet and no claims have been made, you’re eligible for a full refund. Once the policy has begun, however, refunds are no longer possible.

Please refer to the confirmation email you received after purchasing your policy. It includes detailed instructions on how and where to submit your claim, along with the required claims form and a list of supporting documents you’ll need to provide.

Inquire or have additional questions

Reach out to our Team

For Customer Service

(Mon – Fri 09:00 – 18:00 UTC+7)

To Make a Claim

For Emergency Assistance, call the Assistance phone number provided in your Policy.