"No complaints, easy to use, the employees were all very responsive."
Travel New Zealand, fully insured
With a decade of travel cover behind us, LUMA covers you from all the unique risks of traveling in New Zealand.
Trusted by 100,000+ travelers
Buy online from $27
Backed by medical guidance
Claim from your phone
What does LUMA travel insurance for New Zealand cover?
What's covered, what's not. No surprises
Yes!
Covered by LUMA Travel for New Zealand
Emergency medical treatment for unexpected illness or injury
Emergency medical evacuation and repatriation
24/7 emergency assistance, wherever you are in New Zealand
Trip cancellation and interruption after illness, accident or natural disaster
Lost, damaged, or delayed baggage
Medical guidance from Medipro, LUMA's in-house medical team led by a French physician
Not covered in New Zealand
Pre-existing medical conditions
Events already known before the policy was purchased
Incidents involving alcohol or illegal drugs
Extreme and professional sports, like bungee jumping and skydiving
Illegal acts or deliberately self-inflicted injury
What does medical treatment cost in New Zealand?
Real bills from real claims, before the insurance stepped in
- 476 USD
A parasitic gut infection needed a course of treatment.
Medicine prescribed at an urgent care clinic.
LUMA Travel claim, Porirua, October 2026. - 105 USD
A broken forearm needed a specialist check.
A specialist consultation and diagnostic tests.
LUMA Travel claim, Porirua, January 2026.
Whatever happens, you're not on your own
On-the-ground teams and global partners ensure care is always nearby.
24/7 English-speaking assistance with coverage curated for New Zealand.
Practical support backed by decade-long experience and deep-rooted hospital networks.
Direct access to our in-house medical team (Medipro) for real medical advice.
Why you need travel insurance for New Zealand
New Zealand calling? We go above and beyond to make sure your trip stays golden
01 Sudden illness in the middle of your New Zealand trip?
New Zealand's public accident scheme doesn't cover illness, so a fever, an infection or appendicitis mid-itinerary means paying in full as a visitor. Medipro helps you decide whether your symptoms need a doctor, and LUMA covers the medical costs.
02 Road accident on a New Zealand rural road?
Narrow, winding and often unsealed rural roads on the South Island's scenic routes catch out visitors used to multi-lane highways. If you're hurt in a road accident in New Zealand, LUMA covers your medical costs and arranges your transfer if local care isn't enough.
03 Injured on a remote trail?
New Zealand's backcountry trails are extraordinary and genuinely remote. A serious injury out here means getting to proper care takes time, and the medical costs that follow can be significant without cover. LUMA covers the medical costs and arranges transfer to the right facility so where you are doesn't decide the care you get.
04 Bag didn't arrive in Auckland or Christchurch?
Getting to New Zealand usually means a long-haul flight with at least one connection, and a missing bag is a real problem when you're heading straight into a packed itinerary far from the cities. If you'd like your bags and belongings protected, you can choose a plan with baggage cover. It pays back what you need to replace if your bag is delayed, lost or damaged.
05 New Zealand trip canceled before you fly?
Long-haul flights and lodges are usually paid well in advance. If you'd like that money protected, you can choose a plan with trip cancellation. It pays back what you can't get refunded if illness, an injury or a natural disaster keeps you home.
New Zealand travel insurance cost
A little cover goes a long way in New Zealand
Travel insurance costs for New Zealand depend on how long you're traveling, your age, how many people are on the policy, and the coverage level you choose. Here's what travel insurance prices for common trip profiles typically look like.
Covered in under 5 minutes, even at the boarding gate
LUMA travel insurance reviews
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New Zealand travel insurance FAQs
Got questions? We've got answers
It isn't required to enter, but most visitors will want it. New Zealand's public accident scheme, ACC, pays for treatment of injuries from accidents for everyone in the country, including tourists. It doesn't cover illness, disrupted travel plans or emergency travel to get you home. LUMA covers medical expenses for sudden illness, and medical evacuation and getting you home when local care isn't enough.
Yes. ACC doesn't cover illness, so as a visitor you pay in full for a GP visit, tests or a hospital stay if you fall sick. LUMA covers your medical expenses for sudden illness, and Medipro can help you work out whether you need a doctor and where to go.
Yes. Some parts of New Zealand's backcountry can only be reached by helicopter in an emergency. If local care isn't enough, LUMA arranges and pays for your medical evacuation, and if you're not fit to continue your trip, for getting you home, which ACC doesn't cover.
It can be, but it's the most significant safety risk for tourists according to the New Zealand Transport Agency. Visitors used to multi-lane highways struggle with New Zealand's narrow, winding and often unsealed rural roads, and GPS consistently underestimates drive times on scenic routes. Drive on the left, allow at least 30% more time than your map suggests, pull over to rest after long-haul arrivals, and avoid driving after dark in remote areas.
It depends on your nationality. As of November 2026, citizens of many countries, including the US, UK, Canada and EU nations, can enter New Zealand visa-free for short tourist stays, but must hold a valid New Zealand Electronic Travel Authority (NZeTA) obtained before departure. Indian passport holders need to apply for a visitor visa in advance. Your passport should be valid for at least three months beyond your planned departure date. Check the current requirements for your nationality on Immigration New Zealand's official website before booking.
Yes, and faster than most visitors expect. Conditions in backcountry and mountain areas can shift from sunshine to freezing rain within hours, whatever the season, and trail closures and helicopter cancellations happen regularly in the winter months. Build flexibility into any outdoor itinerary, check forecasts at MetService, New Zealand's official weather service, and never head into remote terrain without checking conditions first.
Very little, and nothing like Australia next door. New Zealand has no snakes and no large predatory animals, and its only venomous spider of note, the katipo, is rare and reclusive. The main things worth knowing about are sandflies in Fiordland and on the West Coast, which deliver an irritating but harmless bite, and wasps, which can be aggressive in forested areas in summer, particularly around beech forests. None of these pose a serious threat to a healthy visitor taking normal precautions.
No. Add both countries as destinations when you buy, and one LUMA policy covers you in each. Australia is where costs catch visitors out: most aren't covered by its public health system, and ambulances aren't free for tourists in most states. Read more on our Australia travel insurance page.
Travel guides and resources
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