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What to do in case of emergency in Philippines

What to do in case of emergency in Indonesia

Medical Emergency Services in Jakarta: 119


Medical Emergency Services in Bali: 118


We also recommend calling the emergency number of the private hospital directly.

The overall standard of healthcare in Indonesia is not considered suitable for serious medical or surgical conditions. For international travelers suffering from a significant illness or injury, medical evacuations to Singapore, Bangkok or to their home country are usually proposed.


Beware of counterfeits medicines which are widespread in the archipelago. 

The main foreign-managed clinics in Indonesia are part of SOS International network.


Clinics are opened from Monday to Friday (8:00 – 18:00) and Saturday (8:00 – 14:00) with the presence of multilingual staff. SOS also provides 24/7 stand-by emergency units and medical evacuations primarily to Singapore.

Private International Clinics in Bali

SOS Medika Klinik, Bali

General Hospitals in Bali

BIMC Siloam hospital Nusa Dua

BIMC hospital Kuta

Accredited by the Australian Council on Healthcare Standards (ACHS), the 20-bed, private BIMC Nusa Dua has a 24-hour emergency services with intensive care unit and family medicine practice. The hospital can arrange medical evacuation if needed. The BIMC hospital Kuta has broadly similar facilities. These centres are part of Siloam hospitals group.

Sanglah Hospital, Denpasar, Bali

Sanglah Hospital is the government hospital in Bali. A specific area is devoted to international residents and tourists with English speaking staff. It is a tertiary care hospital with 24-hour ambulance service, ER, traumatology and orthopaedics surgery, general surgery, oncology, obstetrics and gynaecology units among others.

Private International Clinics in Jakarta

SOS International, Jakarta (Cipete) office

SOS Medika Klinik, Kuningan

General Hospitals in Jakarta

Medistra hospital (South Jakarta)

  • Jl. Jend. Gatot Subroto Kav. 59, South Jakarta 12950

  • +62 21 5210200 / +62 817 5210200 (WhatsApp)

  • customercare@medistra.com

JCI accredited, 191-bed, private hospital, which has multidisciplinary multidisciplinary services with most common medicine departments including 24-hour emergency services, internal medicine, cardiology, neurology (stroke unit available) and intensive care units. Surgical procedures include general surgery, cardiothoracic surgery, neuro-surgery, orthopaedics, obstetrics and gynaecology, ophthalmology among others.

Pondok Indah Hospital, Jakarta

  • Jalan Metro Duta Kav. UE, Pd. Pinang, Kec. Kby. Lama, Daerah Khusus Ibukota Jakarta 12310

  • +62 21 7657525

JCI accredited, private hospital with multidisciplinary services that include 24-hour emergency services, intensive care units, internal medicine, cardiology, neurology, general surgery, cardiothoracic surgery, neuro-surgery, orthopaedics, obstetrics and gynaecology, ophthalmology among others.

Siloam Hospitals TB Simatupang (South Jakarta)

  • Jl. RA. Kartini No. 8, Cilandak Jakarta Selatan, Indonesia

  • +62 21 2953 1900 / +63 1500 911 (Emergency)

  • info.shtb@siloamhospitals.com

JCI accredited establishment from one of the main private hospital groups in Jakarta and other main Indonesian cities. The hospitals have multidisciplinary services with common medicine departments including 24-hour emergency services, internal medicine, cardiology, neurology and intensive care units. Surgical procedures include general surgery, cardiothoracic surgery, neuro-surgery, orthopaedics, obstetrics and gynaecology, ophthalmology among others.

RS Premier Bintaro

  • Jl. M.H. Thamrin No. 1 Sektor 7 Bintaro Jaya Tangerang Selatan 15224 (part of Metro-Jakarta)

  • +62 21 27625500

  • rspremier.bintaro@ramsayhealth.co.id

JCI accredited, 205-bed private hospital, which has multidisciplinary services with most common medicine departments including internal medicine, cardiology, neurology, and intensive care units. Surgical procedures include general surgery, hand surgery, neuro-surgery, orthopaedics and spine surgery, obstetrics and gynaecology, ophthalmology among others. RS Premier Bintaro is part of the Ramsay Health Care Group, Australia’s largest private hospital group.

RS Premier Jatinegara Hospital (East Jakarta)

JCI accredited, 205-bed private hospital, which has multidisciplinary services with most common medicine departments including internal medicine, cardiology, neurology, and intensive care units. Surgical procedures include general surgery, hand surgery, neuro-surgery, orthopaedics and spine surgery, obstetrics and gynaecology, ophthalmology among others. RS Premier Bintaro is part of the Ramsay Health Care Group, Australia’s largest private hospital group.

National anti-poison centre in Indonesia

National Poisons Information Centre (24-hour)

  • Informasi Obat dan makanan Badan POM, Jl Percetakan Negara No 23, Jakarta 10560

  • +62 81 310 8268-79

  • pusatiomker@cbn.net.id

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